WP816 and WP826 Quick User Guide

WP816/WP826

Wi-Fi Cordless IP Phones

Quick User Guide

	Menu Button		Dial/Answer Key		Speaker Key		Silent Mode On/Off
	Settings Option		Hangup/Power Key		Mute Key		Voicemail Icon

Activate/Deactivate Bluetooth

Please follow the steps below to activate/deactivate Bluetooth function :

1) On the idle screen, press the Menu button 

2) Go to Settings →Bluetooth Settings.

3) Set Bluetooth to Enable or Disable.

A Bluetooth icon will be displayed on the main screen.

Making Calls

Method 1

1) Enter the digits using the keypad numbers.

2) Click on Account (Left Softkey) to toggle between registered SIP accounts.

This is if the Phone has multiple Extensions. Disregard if standard one Extension configuration is in place.

3) Press the Dial Key or the Speaker Key to initiate the call.

Method 2

1) Press the Dial Key or the Speaker Key.

2) Enter the digits using the keypad numbers.

3) Press the Dial Key to initiate the call.

Answering Calls

Press the Dial Key, Accept button (Left Softkey) or the Speaker Key to answer an incoming call.

Ending Calls

Press the Power/Hangup Key to terminate or reject a call.

Hold/Resume Calls

• During a call, users can press the Hold key (Right Softkey) to place the call on hold.

• To resume the call, the same softkey can be used which will appear as Resume.

Call Transfer

Blind Transfer

1) During an established call, press the Option key (Left Softkey) and choose the Transfer option. 

The initial call will be put on hold.

2) Enter the number you would like to transfer the call to and select Transfer.

3) Choose Blind transfer by selecting it and clicking on the OK softkey.

Attended Transfer

1) During an established call, press Option → Transfer.

2) Choose the line and enter the number you want to transfer the call to, then press the Dial Key and select New Call

The initial call will be put on hold.

3) Once the second call is established, press Transfer to complete.

Conference Call

The WP816 supports 3-Way conferencing, while WP826 allows 4-way conferencing. To start a conference on WP8x6, please follow the below steps:

1) Place a call to the first party and press the left softkey Option, then select Conference.

2) Enter the number of the second party you want to add to the conference and press the Dial Key to initiate the call.

3) Once the Third-party picks up the call, the conference will be automatically initiated.

4) Users can split the conference or kick a member under the Option Menu.

Mute/Unmute Microphone

During an established call, users can mute/unmute the microphone by pressing the Mute Key.

There will be a mute icon displayed on the screen to indicate that the microphone is muted.

Activating Call Features

Users can configure Call Forward, Auto Answer, Call Waiting, Anonymous Call Reject, Caller ID Blocking and Do Not Disturb by going to Settings → Call Settings.

Silent Mode

In order to activate or deactivate Silent Mode, press and hold the Star Key until the handset displays Silent mode on/off.

Do Not Disturb

Users can enable DND mode by long pressing the Mute Key in idle mode.

Another way to enable/disable Do Not Disturb Mode is :

1) Press the Menu Key and click on Settings.

2) Choose Call Settings and set DND to Enable or Disable.

Accessing Voicemail Messages

1) Press the Menu Key and choose Voicemail.

1) Choose the account, press the “Select” button, and enter your Voicemail password.

This is if the Phone has multiple Extensions. Disregard if standard one Extension configuration is in place.

2) Select and retrieve your voice messages saved and listen to each voicemail.

Configuring the LCD Brightness and Screen Timeout

1) Press the Menu Key and click on Settings.

2) Go to Basic Settings → Appearance.

3) Configure the LCD Brightness under Brightness, and set Timeout Screen Shutdown.

Setting the Screen Lock

Enabling Screen Lock

In order to configure Screen Lock from the handset, please follow these instructions :

1) Go to Settings → Basic Settings → Lock Screen.

2) Set Lock Screen to Auto or Manual.

If set to Auto, the screen will automatically get locked after timeout.
If set to Manual, users will need to manually lock the screen.
The Lock Screen can be useful for areas with children, visitors or certain areas with low to medium security.

Locking/Unlocking Screen

• To lock the screen : 

Press the Pound Key and hold for approximately 2 seconds.

• To unlock the Screen: 

Press the Unlock button (Left softkey) followed by the Pound Key